RingCentral is the top performing VoIP phone system available for business phone plans with the fewest points of failure.

When your team needs to make calls, take calls, send and receive text messages, and participate in video conference meetings virtually anywhere, RingCentral can do it all for you and each team member working for your business.

Other Services like POTS (Plain Old Telephone Service), a.k.a. copper phone lines, PRI, ISDN, or PBX services all rely on a single point of failure commonly found for their customers in wires that come in from your service provider.

RingCentral’s Premium phone package is VoIP, so it will not have the same common failures as a traditional business phone system. In fact, RingCentral has even more cool features!

Have your business phones ring anywhere you’d like. That’s right, you and your team can have the redundancy of still having office phones on the desk when you are at the office while also maintaining the ability to allow anyone on the team to answer the “desk phone” by using a laptop, desktop, tablet, or smartphone. So even if your office internet goes down, your business can still make and receive phone calls.   

Call Routing / Call Reporting

With RingCentral, you can route your calls any way you want. For example, are you going on vacation? So your calls can be routed to your manager or assistants in any department. 

Have a large number of calls coming in for your small business? Then, Teks R Us can build a calling queue to route calls on rotation for you with custom hold music or greetings. 

Record calls at any time or enable call recording for specific criteria. For example, your managers and sales team can monitor calls being made and taken to help staff members improve service and communication on their calls. 

Call Reporting also gives you great insight into how many calls you get, how quickly they’re answered, how many times and how long they are put on hold, how long the calls last, and the voice quality of the rings.

Business Text Messaging With VoIP

Every RingCentral business number is capable of being used with SMS Text Messaging. Clients who want text messaging to send addresses, pictures, appointment info, or reminders of upcoming events can do that all inside RingCentral. 

Team text messaging is also superb for quick replies to questions that need answering when a phone call might take too much time, and a text could work just fine. Get even more with RingCentral Premium Phone Plan features!!