Why RingCentral

Why RingCentral

Why RingCentral could Be The Best Business Phone Plan For Your Business

RingCentral is the top performing VoIP phone system available for business phone plans with the fewest points of failure.

When your team needs to make calls, take calls, send and receive text messages, and participate in video conference meetings virtually anywhere, RingCentral can do it all for you and each team member working for your business.

Why RingCentral

Redundancy = Reliability

RingCentral is dependable and stable because of the network infrastructure and Geographic Redundancy. As a result, customers with RingCentral phone systems that choose Teks R Us for support, setup, and installation will experience even less downtime. We’re the tech experts here to help you expand your business, and we can be there with you as your team grows.

Plus, if problems occur with your phone system, your machines may need repair or technical solutions to solve call quality & connectivity issues, even expanding more seats in the business call center and adding apps with remote calling features… You name it, Teks R Us is here to support your business in those situations, too. 

The Teks R Us Premium Advantage Business Phone Plan

We know business phone systems and how to make them work best for your business needs. We do this by learning about how many users you have on your current phone plan. And how your phone system works for each role of the business and the people in them. So whether you have in-office teams, remote employees, or sometimes both, just let us know how many phone lines you need and where you need them.

Get even more communication connectivity options with the RingCentral App. 

Answer your office line from the app on your smartphone without sharing your own personal number while having the ability when to choose never to miss a call… In addition, inbound calls can now be directed anywhere automatically. With RingCentral, you can also turn on or off availability for any user to receive the inbound call, quickly sending the call to the right person on your team whenever the incoming call needs to be routed elsewhere.

RingCentral Premium Features

RingCentral vs Traditional Business Phone Systems

Other Services like POTS (Plain Old Telephone Service), a.k.a. copper phone lines, PRI, ISDN, or PBX services all rely on a single point of failure commonly found for their customers in wires that come in from your service provider.

RingCentral’s Premium phone package is VoIP, so it will not have the same common failures as a traditional business phone system. In fact, RingCentral has even more cool features!

Have your business phones ring anywhere you’d like. That’s right, you and your team can have the redundancy of still having office phones on the desk when you are at the office while also maintaining the ability to allow anyone on the team to answer the “desk phone” by using a laptop, desktop, tablet, or smartphone. So even if your office internet goes down, your business can still make and receive phone calls.   

Call Routing / Call Reporting

With RingCentral, you can route your calls any way you want. For example, are you going on vacation? So your calls can be routed to your manager or assistants in any department. 

Have a large number of calls coming in for your small business? Then, Teks R Us can build a calling queue to route calls on rotation for you with custom hold music or greetings. 

Record calls at any time or enable call recording for specific criteria. For example, your managers and sales team can monitor calls being made and taken to help staff members improve service and communication on their calls. 

Call Reporting also gives you great insight into how many calls you get, how quickly they’re answered, how many times and how long they are put on hold, how long the calls last, and the voice quality of the rings.

Business Text Messaging With VoIP

Every RingCentral business number is capable of being used with SMS Text Messaging. Clients who want text messaging to send addresses, pictures, appointment info, or reminders of upcoming events can do that all inside RingCentral. 

Team text messaging is also superb for quick replies to questions that need answering when a phone call might take too much time, and a text could work just fine. Get even more with RingCentral Premium Phone Plan features!!

RingCentral Premium Features

Conference / Web Meeting

Intergraded with every Premium Plan seat of RingCentral is Voice and Video Conferencing. Every user can start a voice or Video Conference at any time or schedule them as needed. RingCentral Video, similar to Zoom or Teams included in your Premium Business Phone Plan at no additional cost. 

Integrations, APIs and WebHooks

Another of our favorite features for your RingCentral is the massive list of application integrations and extensive ability to build your custom APIs or webhooks. Teks R Us can setup your RingCentral with ticketing systems, CRM, ERP, and a vast inventory of other applications. 

RingCentral can talk to or be controlled by these other applications to make calls or open content, help with time tracking, or take client notes when used with these applications. Your team can also use recorded calls or logs directly in other applications within the parameters set during our setup.

RingCentral Video Meetings

Why Choose RingCentral?

You’re in good hands when choosing the right RingCentral business phone plans and packages with setup, install and support from Teks R Us.

Teks R Us is  a RingCentral Premier Partner ready to help you get the right business phone plan and the phone equipment your business needs. Setup, installed, integrated and working properly for you and everyone on your team.

Our clients include small-to-medium-sized businesses, firms, organizations, universities, schools, property management companies, promotional product companies, and more. 

So choose RingCentral and Teks R Us for your business phone plan. Get in touch now to speak with a Teks R Us expert

Need RingCentral Business Phone Systems, Install, Setup and Support? Teks R Us Can Do That For you:

Call us at Teks R Us : (888) 883-8357

We believe your phone system should be used as a tool to help you and your team get work done, without pain or frustration.

 Let one of our expert technicians here at Teks R Us handle the tech for you! 

Focus on what you do best… We’ll take care of the tech.

– Teks R Us

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Managed IT Services

Fully Managed IT Services starting at $74.99 per month, per user.

Includes: 1 Desktop w/ Monitor or Laptop For Each User

> Network /Router Switch Monitoring
> Server Monitoring Patching Support
> Desktop / Laptop Patching AV and Support

Teks R Us will also provide each user with:

Fully Managed Remote IT Services Available When You Need It and Cloud Secure Backups w/ Protection For All Your Data

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