1. Auto Dialer

Automatically call pre-programmed numbers as soon as your phone is taken off the hook. This capability is very useful for cases such as automatically dialing the front desk or calling for security without having to memorize or manually enter phone numbers.

2. Line Lock-Down

Allows IT to lock down all lines within specific sites so those users are restricted to make and receive calls to/from a phone number assigned by emergency services.

3. Upload new users in bulk

Ring Central has a new streamlined process that “allows IT admins to add new users in bulk via a more user-friendly UI, additional columns for bulk information import, and better error handling and feedback mechanisms”. This can save time and effort when admins update settings, user roles, and templates after importing. (They also updated their Resource Center on desktop and mobile so users self-service onboarding is much more accessible)

4. Collaborative whiteboard across mobile and desktop

Another brand-new Ring Central feature, a Whiteboard that allows you to draw, upload files, and brainstorm ideas on an almost-infinite digital canvas. This tool creates a work environment perfect for hybrid-teams to collaborate no matter where they work from.